Shipping policy

Shipping Policy

At PLP & Design, we work to keep shipping simple and clear for our customers.

Shipping Rates

We offer standard shipping for a flat rate of $4.89.

Orders over $90 qualify for free standard shipping.

Order Processing and Fulfillment

Our products are made and fulfilled through trusted print and production partners. Because items may be produced after an order is placed, processing and fulfillment times can vary.

Once your order has been fulfilled and shipped, tracking information will be provided when available.

Delivery Timing

Delivery times may vary based on order volume, product availability, fulfillment partner processing, carrier delays, weather, holidays, and destination location.

Because these factors can change, PLP & Design does not guarantee specific delivery dates.

Split Shipments

Some orders may arrive in separate packages depending on the products ordered, fulfillment partner availability, or shipping location. If your order ships in multiple packages, tracking may be provided separately when available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. PLP & Design is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete shipping addresses.

If you notice an error in your shipping information after placing an order, please contact us as soon as possible. While we cannot guarantee changes after an order is submitted, we will do our best to assist before fulfillment begins.

Lost, Delayed, or Damaged Packages

Once an order has been shipped, delivery is handled by the carrier. If your package appears lost, delayed, or damaged in transit, please contact us so we can review the issue and help determine the next step.

Questions

For shipping questions or order assistance, please contact us at support@paxtonlprojectdesign.com.